FAQ

You can find frequently asked questions here!

GENERALLY

What is included in the delivery?

Included in the delivery:

  • Data display suitable for the vehicle model
  • USB-C cable 1m pre-installed
  • Main box communication
  • Adapter cable 60cm long
  • Instructions
  • Oil sensor for diesel engines (must be ordered separately)

Is the data display customizable?

The display includes 5 value pages, 3 of which are partially or fully customizable.

There, the values ​​can be clicked through, allowing you to view up to 5 values ​​at the same time.

Is the display multilingual?

Standard: English

COMPATIBILITY

Which vehicle models are compatible with the COREDISPLAY?

  • BMW E9x (E90, E91, E92, E93)
  • BMW E8x (E81, E82, E86, E87)
  • BMW E7x (E70, E71 X5/X6)
  • BMW E6x (E60, E61, E62, E63)

For which engines do I need an oil temperature sensor?

  • All diesel engines except the N57
  • The E6x is usually not compatible with the M57Ü2 engine.

    Detailed information regarding motor compatibility can be found here: Google Docs: Matrix Motors

Are more vehicle models planned?

The F series is currently under development. An exact launch date has not yet been determined.

FIRMWARE

How often are firmware updates released?

An interval of approximately 6 months can be assumed.

How do I update my data display?

All information can be found here: Update firmware

Tips & Tricks

I can no longer read my vehicle since installing the data display

That's normal – the data display needs to communicate with the engine control unit (ECU). If multiple devices try to do this simultaneously, communication problems occur. To resolve this, go to the data display settings and select "Use OBD Port," which essentially means "Enable OBD Port." The display will then stop requesting data, and diagnostic tools can read the data correctly.

I have activated "Use OBD Port" but I still can't read the data on my N55

Some N55 models require a short rest – lock your car and wait at least 15 minutes. It's important that "Use OBD Port" is enabled before locking the vehicle.

Reading programs are very slow

This is 99% related to the COM port settings. The USB DCAN/KCAN cable must be set to 1ms in Device Manager -> COM Ports -> Select the correct COM port -> Properties -> Advanced Settings -> Timeout